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OUR SERVICES
RAPID & MAXIMUM REIMBURSEMENT
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WHAT WE OFFER
At Secure Trust PMB, we deliver full back-end billing and RCM solutions tailored for healthcare providers. Our streamlined approach ensures accurate reimbursement, reduces overhead, and saves valuable time—so providers can focus on care, not collections.
SECURE TRUST GUARANTEES
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Optimized Billing & Reimbursement
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Structured RCM for Steady Cash Flow
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Increased Monthly Collections
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Fast, Accurate Claim Turnaround
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Tailored Service Packages
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Smooth Onboarding & Transitions
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Reduced Front Desk Burden
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Strong Data Security for Patients & Providers
Your revenue, our responsibility. We operate on a results-driven model: no fees until we deliver successful reimbursement.
CONTACT US TODAY FOR A FREE CONSULTATION
HOW IT WORKS
We diligently adhere to a step-by-step revenue cycle management process on a daily basis, guaranteeing precision, timeliness, and optimal outcomes.
CURRENT BILLING & METHODOLOGY ASSESSMENT
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Let’s assess your billing for better results.
We’ll meet with you to review your current caseload, how claims are being submitted, and whether your billing process is truly maximizing reimbursement. By evaluating your current methods, we can identify gaps, streamline your workflow, and improve your revenue cycle.
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Explore our services below. If you're ready to partner with a billing team that prioritizes steady cash flow and provider peace of mind, we’d love to connect.
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RECEIVING & BATCHING
Claim Accuracy Starts Here.
Our Receiving Department plays a key role in streamlining your billing workflow. Through advanced claim scrubbing and chart reconciliation, we ensure that every claim is accurate, complete, and ready for submission.
This meticulous process helps:
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Minimize rejections and denials
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Accelerate reimbursements
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Catch miscoding, missing modifiers, and documentation gaps before they become costly delays
At Secure Trust, we don’t just process claims—we protect your revenue from the start.
CLAIM SUBMISSION, ELECTRONIC BILLING & PAPER BILLING
Fast, Reliable Claim Submission.
At Secure Trust, timely reimbursement is our priority. All claims and payments are posted within 24 hours of receipt—or within 72 hours if received on a Friday. Whether submitted electronically or by mail, our team monitors every claim daily and handles any corrections or resubmissions promptly to avoid delays.
CHARGE CAPTURE AND CODING
Accurate Coding. Stronger Reimbursement.
At Secure Trust PMB, we stay up to date with the latest CPT, ICD-10, and HCPCS coding standards. Our experienced team ensures that every billable service is properly captured and posted—so nothing gets missed.
During our claims review process, we also flag any coding gaps or documentation issues that could affect reimbursement. It’s how we help providers get paid accurately, consistently, and on time.
PATIENT DEMOGRAPHIC & INSURANCE ENTRY
Accuracy Starts at the Front Desk.
Correct patient demographics and insurance details are essential to getting claims paid on time. At Secure Trust, we pay close attention to every detail—from insurance ID numbers to claim addresses—to prevent rejections and denials before they happen.
Precise data entry means fewer delays, faster reimbursements, and smoother billing from start to finish.
CHARGE/PAYMENT ANALYSIS & POSTING
Thorough Payment Review. Accurate Posting.
At Secure Trust, every charge and payment goes through a detailed review to ensure accuracy. We verify CPT codes, payment amounts, and correct any discrepancies before posting.
We also monitor charge trends—flagging anything unusually high or low—and take action to prevent underpayments or delays. Payments from EOBs and ERAs are carefully analyzed and batched to confirm each claim is reimbursed at its contracted rate.
This process ensures fast, accurate posting and keeps your revenue cycle running smoothly.
AR FOLLOW-UP & DENIAL MANAGEMENT
Proactive Follow-Up. Smarter Denial Recovery.
At Secure Trust, we don’t wait for payments—we go after them. Our AR team actively monitors outstanding claims, reducing days in A/R and keeping your cash flow steady.
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Denial Management: We identify, correct, and resubmit denied claims quickly to recover lost revenue.
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Real-Time Reporting: Stay informed with detailed reports that track claim status and highlight denial trends.
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Compliance First: Every step we take aligns with payer guidelines and healthcare regulations—ensuring accuracy and integrity.
PATIENT COLLECTION MANAGEMENT
Patient Billing That Builds Trust.
At Secure Trust, we help providers collect patient balances with clarity, care, and compliance.
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Timely Collections: We support front desk teams in collecting deductibles, copays, and coinsurance upfront—reducing outstanding balances.
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Patient Statements: Up to 100 complimentary statements sent monthly to keep patients informed and engaged.
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Payment Plans: We offer flexible payment plan options to help patients manage their balances without delaying care.
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Clear Communication: We maintain open, respectful communication with patients to encourage timely payments.
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Compliance & Accuracy:
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TIME IS MONEY
Time is Money. Tailored Billing. Trusted Results.
At Secure Trust, we understand that every minute counts—and every dollar matters. That’s why we don’t offer cookie-cutter solutions or upsell unnecessary services. Instead, we deliver customized billing and revenue cycle support designed to fit your practice and accelerate your cash flow.
Our focus is your financial success. From faster reimbursements to fewer denials, we streamline your revenue cycle so you can spend less time chasing payments—and more time focused on patient care.
Billing Charges and Processing Fees
Flexible Pricing. Focused on Results.
At Secure Trust, our fees reflect your success. We offer percentage-based, per-claim, and flat-rate options—tailored to fit your practice.
New or growing? We provide custom rates to help you get started. After 90 days, we review your account to ensure your pricing stays fair and aligned with your growth.
Time is money—and we’re here to protect both. Let’s build a billing partnership that pays off.
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Let’s Talk Rates. Let’s Talk Results.
For detailed pricing and service options, contact Secure Trust directly. We’re committed to delivering billing solutions that support your financial health and help your practice grow.
BILLING TRANSITION
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Smooth Transitions. Protected Revenue.
At Secure Trust, we know that switching billing partners can feel risky. That’s why we’ve built a transition process that safeguards your revenue and minimizes disruptions.
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Share your current billing policies and procedures
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Keep managed care contracts accessible for onboarding
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Appoint a responsive point of contact for ramp-up
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Designate an internal decision-maker to guide key choices
With clear communication and expert support, we make your transition seamless—so your revenue stays protected and your practice stays on track.
Change Doesn’t Have to Be Risky—It Can Be Transformational. With clear communication and the right billing partner, change becomes an opportunity to strengthen your revenue cycle and reclaim control of your financial future.
At Secure Trust, we guide practices through every step of the transition—so you don’t just adapt, you thrive. Let’s build a partnership that protects your revenue and empowers your growth.